Totem Outdoor Outfitters has the right to refuse any Return or Exchange
Returned merchandise must be in original selling condition. Any items that are not, will be subject to refusal or a restocking fee.
Used, Consignment or Final Sale Items
No refunds, customers have up to 3 business days from date of purchase for an exchange or in store credit with original receipt
New Items
Customers have up to 30 business days for a full refund back on the original method of payment with the original Debit/Visa/MC receipt
New Items over $500.00
May be subject to a restocking fee
New Item Returns without Original Receipt
Will be issued an instore credit only
No Refunds will be Issued on
Special ordered items, canoes, kayaks, bear spray, pyrotechnics, food, camp fuel, underwear and final sale items
Christmas Gift
Any items purchased as a Christmas Gift and have a Christmas Gift Ticket, have until January 25 for an exchange of items. Items with a Christmas Gift Ticket are exchange only & not valid for return or refund.
